Friday, June 07, 2002

I had a voicemail message (at work) from a user who was having printer trouble. No matter what she tried, it simply would NOT print. Furthermore, she described a curious error message which appeared in her printer's LCD display. The message read, "ADD PAPER." Her voicemail ended with a request that I come assist her as soon as possible.

Instead of making the trip up to her office, I sent off an email in which I wrote, "the ADD PAPER message means that you need to add paper to the internal paper tray. Simply open the paper drawer, and add more paper."

She sent me an email a few minutes later which read, "thank you!"

Did I mention that she was blonde?

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